Frequently Asked Questions

A professional dispatcher acts as your back-office partner. We search load boards, negotiate rates with brokers, handle all the paperwork, and coordinate your schedule — so you can focus on driving. You maintain full control: we present load options, you make the final decision on every load. Our fee is a flat percentage per load, paid only when you get paid.

We dispatch all major equipment types including Dry Vans, Reefers, Flatbeds, Step Decks, Power Only, Hotshots, and Box Trucks. Each dispatcher is matched to your equipment type for specialized knowledge of that market's rates, lanes, and broker preferences.

Absolutely. We specialize in helping new carriers get established. Our team knows which brokers work with new authorities and how to position your business for success from day one. We'll guide you through the process, help you build a strong reputation, and get you access to better freight as your authority ages.

Yes — always. We operate on a no forced dispatch model. You have 100% final say on every load we present. Our job is to find you the best options; your job is to choose what works for your business, your schedule, and your bottom line.

We charge a competitive flat percentage per load — only when you get paid by the broker or shipper. No upfront fees, no weekly minimums, no hidden charges. You earn, we earn. It's that simple. Contact us for current rates and a personalized quote based on your equipment and lanes.

Yes. We offer 24/7 dispatcher availability. Issues don't always happen during business hours, and neither does freight. Whether it's a weekend load opportunity, a late-night breakdown, or a detention issue at 2 AM, your dispatcher is reachable.

Most carriers are set up and receiving load offers within 24-48 hours of initial contact. The onboarding process is quick — we just need your MC authority details, insurance information, equipment specs, and lane preferences. Once your profile is configured, your dedicated dispatcher starts searching for loads immediately.

No. We operate on good faith and performance. If you're not satisfied with our service, you're free to stop using us at any time. We earn your business every week by delivering results — not by locking you into a contract.

You receive payment directly from the broker or shipper — just like you always have. We never touch your money. After you're paid, our dispatch fee is due. This keeps your cash flow in your control and ensures complete transparency.

We're driver-focused, not load-focused. Many dispatch companies push whatever load pays them the most. We find loads that maximize YOUR revenue. With dedicated dispatchers, transparent pricing, no forced dispatch, and 24/7 support, we operate as a true extension of your business — not just a service provider.